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A quick and easy introduction to natural language processing

Natural language processing has what it takes to be the next tech revolution. Let us understand what it is, its uses, and its implications for organizations

Lead Acquisition: A Focus on Email

Lead Acquisition: A Focus on Email

Lets talk about Lead Acquisition throught Emails! Our experts, Yanis, Brian, and Mary-Ellen will walk you through the process of collecting email, making sure they are valuable, using them to get leads.

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BLOG

A quick and easy introduction to natural language processing

A quick and easy introduction to natural language processing
June 14, 2021

Natural language processing has what it takes to be the next tech revolution. Let us understand what it is, its uses, and its implications for organizations

Discover a free Facebook auto comment tool

Discover a free Facebook auto comment tool
June 8, 2021

Ideta’s new and free Facebook auto commenter can be a very powerful tool for community managers, communication agencies and all businesses in general. It can help you build a stronger community and generate more leads through Facebook.

7 Reasons Why You Should Use a Live Chat for Your Website

7 Reasons Why You Should Use a Live Chat for Your Website
June 8, 2021

Live chat is an excellent option for today’s competitive business environments. Customers find live chat as a convenient solution to get the real-time responses they need. In turn, this type of customer support enhances customer retention rates, customer loyalty, and satisfaction. But that’s not where it ends.

How to Become a Self-Serve Product in 3 steps

How to Become a Self-Serve Product in 3 steps
May 31, 2021

Self-serve is the easiest way to acquire increasingly new customers, and also is the most affordable customer acquisition methods out there. A customer should be able to achieve your value offering without the need to interact with a sales or a support representative.

Top 5 tips to improve your Facebook engagement strategy

Top 5 tips to improve your Facebook engagement strategy
May 19, 2021

Facebook's algorithm showcases most liked and commented posts, making the increase of your community’s Facebook engagement rate a top priority for your business if you want to have any visibility. It is therefore of key importance for businesses to create and put in place a Facebook engagement strategy in order to increase engagement rate.

Facebook Auto Comment (Free Tool)

Facebook Auto Comment (Free Tool)
April 27, 2021

The Facebook Auto Reply tool automatically send a replies to users who comments on your Facebook posts. It can replies directly to the user's comment and it can send a private message to the user. This tool is useful to automate your Facebook Marketing Strategy

Email Lead Acquisition: How to get qualified emails and convert them

Email Lead Acquisition: How to get qualified emails and convert them
April 21, 2021

Your email list can be your greatest asset as long as you acquire them correctly and you make sure they are qualified. Don't spam your prospect with low quality content and really take care of your list and nuture them.

Deploy your chatbot with Google Tag Manager

Deploy your chatbot with Google Tag Manager
April 15, 2021

Easily add your chatbot to your website by using Google Tag Manager.

Recruitment Chatbots: How can they help you get the best candidates for your open positions

Recruitment Chatbots: How can they help you get the best candidates for your open positions
April 8, 2021

Chatbots are a new way to make hiring processes easier. They are a helpful tool for recruiters and help them automate tedious tasks like filtering out resumes or scheduling interviews. Learn about how recruitment chatbots can help your HR team

LiveChat best practices in 2021 - 9 Tips to Follow

LiveChat best practices in 2021 - 9 Tips to Follow
March 25, 2021

Let us guide you through livechat best practices in 2021! Livechats are very powerful tools, besides being customer friendly, live chats also have many others benefits like increasing sales, helping your support team and more.

Improve lead generation with Chatbots

Improve lead generation with Chatbots
March 3, 2021

Chatbots are very powerful tools that can be used in a wide variety of contexts. So why couldn’t they be used for lead generation? In this article, we will guide you through the top reasons why you should use an Ideta chatbot in order to improve your lead generation strategy and get your business noticed.

Integrate Ideta's Chatbot to Webflow

Integrate Ideta's Chatbot to Webflow
February 24, 2021

Learn how to integrate Ideta chatbot to your webflow website flawlessly.

A virtual salesperson for each one of your product

A virtual salesperson for each one of your product
February 18, 2021

Sephora is also surfing on the chatbot trend ! With a world of beauty that is becoming digital, this new step asserts the brand in its digital transformation and its attachment to the millennial target.

Why conversational marketing is essential to your Business?

Why conversational marketing is essential to your Business?
February 11, 2021

Companies must think about implementing conversational marketing in their business to create human bonds with their customers. It allows companies to build stronger and long-lasting relationships with their customers through automated, real-time conversations on social media or the company's website.

How Chatbots can be useful for HR?

How Chatbots can be useful for HR?
February 4, 2021

The HR function is changing! The HR chatbot is the tool that will help develop a real "employee service" like customer service. Today, it is possible to automate 80% of these questions... A solution that would then allow the HR department to focus on more strategic areas.

Top 7 reasons why your business needs a LiveChat in 2021 (Update)

Top 7 reasons why your business needs a LiveChat in 2021 (Update)
December 30, 2020

A LiveChat is a software which enables your customer service team to strike up real-time conversations with customers while they are visiting your company’s website. By instantly connecting customers with one of your support agents, you will be able to improve customer satisfaction and increase customer engagement.

8 mistakes you make with your Chatbot and how to correct them

8 mistakes you make  with your Chatbot and how to correct them
December 22, 2020

If you plan to build a chatbot or if you already have one, but it doesn’t work as much as you hope, keep an eye open for those mistakes, we will tell you how to resolve them.

Top 9 reasons why you should use a Chatbot in your business

Top 9 reasons why you should use a Chatbot in your business
December 1, 2020

As the world is becoming even more interconnected and digitised, chatbots are becoming customers’ and companies’ best allies. Chatbots are conversational robots programmed and designed to instantly answer users’ questions.

Top 10 reasons why you should use real estate Chatbots

Top 10 reasons why you should use real estate Chatbots
November 25, 2020

Given the multiple benefits they bring chatbots are rapidly gaining ground in the real estate industry. In this very competitive environment, they are even becoming a must.In this article we will guide you through the top 10 benefits of Ideta’s chatbots for real estate agencies, buyers, tenants and property owners.

How to build a high-performance Chatbot with Dialogflow?

How to build a high-performance Chatbot with Dialogflow?
October 26, 2020

Dialogflow is an advanced natural language understanding platform (or Natural Language Processing platform) which allows you to build complex conversational Artificial Intelligence (AI) tools like chatbots and voicebots.

10 Chatbot best practices in 2021 (Update)

10 Chatbot best practices in 2021 (Update)
October 1, 2020

Building a chatbot accurately is essential if you want to add a real asset to your businesses. Be sure to follow these 10 tips and best practices to ensure a top-notch chatbot in 2021.

Uses of Artificial Intelligence in Chatbots

Uses of Artificial Intelligence in Chatbots
September 24, 2020

Artificial Intelligence basically means “machine intelligence”. It offers chatbots the possibility to understand complex queries and to provide personalised answers or solutions.

How to implement conversational marketing into your business?

How to implement conversational marketing into your business?
September 1, 2020

Conversational marketing is one of the best way to transform your leads into real customers. With this strategy you can build a strong relationship with your customers on many channels.

Chatbots: allies of students and applicants

Chatbots: allies of students and applicants
July 27, 2020

Whether it is to get an information, make an appointment or fill in some paperwork, students send emails or call the administrative staff of their university on a regular basis. These numerous requests sometimes lead to longer response times as the university’s administration office needs to answer each student separately, devoting them a lot of time when they could be focusing on other more complicated tasks.

Easily build a Chatbot for Slack

Easily build a Chatbot for Slack
July 27, 2020

Slackbots are chatbot that are integrated in the Slack interface and they can deal with a wide range of tasks like answering your team queries, publishing welcome messages, managing your channel, and many more. Let's build a slackbot that tell you the weather together!

Create your own Chatbot in just a few days, without coding

Create your own Chatbot in just a few days, without coding
June 24, 2020

To create a chatbot, it seems rather logical that one should know the basics of programming. However, with Ideta’s software, you can easily create and deploy your own personalised chatbot without coding.

The three reasons to build your Dialogflow Chatbot with Ideta.

The three reasons to build your Dialogflow Chatbot with Ideta.
January 14, 2020

Dialogflow is a powerful tool developed by Google. It does Natural Language Processing. This is a field of artificial intelligence that enables machine to understand human language. Developers use Dialogflow in order to be able to extract information from user input.

The story behind the success of our Chatbot : do's and don'ts

The story behind the success of our Chatbot : do's and don'ts
November 29, 2019

Livechats are efficient lead generation tools but they don't bring their full potential without chatbots. Our chatbots bring the highest conversion rate of the page, reduce bounce rate

Banks- How chatbots can help your customer relationships?

Banks- How chatbots can help your customer relationships?
October 9, 2019

The question of customer experience and the digital transformation that companies are experiencing is leading banks to rethink. Made-to-measure, accessible 24/7 and on our favorite smartphones...

Chatbots - A source of economy and a ROI booster

Chatbots - A source of economy and a ROI booster
October 9, 2019

We speak a lot about chatbots, but what are their real impact on economic life? According to a study by Oracle, companies would begin to see the real benefits of using chatbots.

What is a chatbot and how does it work?

What is a chatbot and how does it work?
October 9, 2019

In simple terms, a chatbot is a robot capable of answering the questions of its users.

How to automate 80% of repetitive tasks and release HR teams?

How to automate 80% of repetitive tasks and release HR teams?
October 9, 2019

Its undeniable, chatbots are gradually taking their place within our companies. Development of turnover, improvement of the customer experience, branding… The chatbot is everywhere… Including in human resources! Did you know that?

How to innovate as a real estate agency?

How to innovate as a real estate agency?
October 9, 2019

Finding a property is often the stake of a lifetime. Alone, two or more ;) It’s often a stressful time. Once purchased, the management of this property is not much simpler and each subject becomes a burden to deal with. Who pays what? How does a condominium work?

How can banks multiply their customer acquisitions by 6?

How can banks multiply their customer acquisitions by 6?
October 9, 2019

Banks are in full digital transformation. By leveraging technology to improve customer experience, they are developing more and more personalized service that drive business growth.

Succeed with your chatbot without wasting your team’s time

Succeed with your chatbot without wasting your team’s time
August 9, 2019

In the digital age, we are not short of new ideas or new projects. And it's up to the IT department to make it happen. Chatbot projects are thriving, should it be for internal or external clients. We will explore how to make the most of these technologies that are going to change the way of making business.

You have an FAQ? You have a problem!

You have an FAQ?  You have a problem!
August 9, 2019

Users of a website want answers to their questions. We can think at thousands of ways of answering their questions. We can reorder the website in the optimal manner but the easiest is simply to answer their questions they ask. A few years ago, it was too time consuming or too consuming... Today, the chatbot technology can solve this issue.

Complete guide of the customer chat plugin on Facebook Messenger

Complete guide of the customer chat plugin on Facebook Messenger
August 9, 2019

Since Facebook Messenger launched the Customer Chat Plugin, it is possible to start conversations with your clients on Messenger from your landing page. We will analyse the advantages and drawbacks of the tool.